Event Calendar

Monday, May 3, 2021

Boosting Patient Engagement: A Framework for Meaningful Engagement

Start Date: 5/3/2021 1:00 PM EDT
End Date: 5/24/2021 2:30 PM EDT

Venue Name: Via ZOOM

Organization Name: WVPCA

Staci Arnold
Email: staci.arnold@wvpca.org
Phone: 304-346-0032

Please join the WVPCA and Coleman Associates, as we are excited to offer our members a four (4) part webinar series that will assist you in learning how to increase patient engagement in your health center.  The webinar series will cover topics important to today's healthcare landscape, and focus on ways to improve productivity (i.e., the capacity to see patients), increase patient access, reduce patient waiting time, develop teamwork, improve staff satisfaction, further patient-centered medical homes, prepare for inevitable evolutions in health care reimbursement and optimize the use of technology wisely. 
Webinar Series includes:
May 3, 2021 | 1:00 PM - 2:30 PM
All Aboard!  Getting Patients, Staff and Providers on the Patient Engagement Train 

May 10, 2021 | 1:00 PM - 2:30 PM
COVID Response:  Maintaining Access and Improving Engagement through Telehealth

May 17, 2021 | 1:00 PM - 2:30 PM
Optimizing Operational Excellence in Patient Engagement 

May 24, 2021 | 1:00 PM - 2:30 PM
Beyond the Four Walls:  Engaging Patient in the Portal 
It is highly encouraged that you attend all four (4) sessions as the learning objectives build on each other.  
6 Nursing CE available pending final approval, 1.5 Nursing CE per webinar.

Here are just a few of the objectives: 
  • Defining patient engagement
  • Evaluate strategies to decrease No-Show rates and improve the patient relationship at their health center
  • Compare and contrast best practices for telehealth scheduling
  • Identify telehealth workflow improvements and job roles 
  • Describe how to measure cycle time and why it's an important patient engagement measure
  • Identify best practices for patient portal usage
  • Define motivational interviewing as it pertains to electronic patient engagement
See detailed information here.

Target Audience:  CEO, COO, Quality, Care Management, Clinical Management, Behavioral Health and School Based Health Management.

This event in intended for Community Health Center Staff.

Registration closes on April 30, 2021 at 5:00 PM EST. 

CE Information: The WVPCA is accredited as a provider of Continuing Nursing Education by the West Virginia Board of Nursing (WVPBRN Provider #50-26228). CE credit hours will be available pending final approval. 

Marketing Release: Classes or events sponsored by the West Virginia Primary Care Association (WVPCA) may be photographed, video-recorded, or audio-recorded.  Attendance at a WVPCA class or event constitutes the consent of all attendees.  The future broadcast, publication, or other use of photographs, videos, or recordings is solely at the discretion of the WVPCA. 

Funding: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant #H2QC30254, entitled Health Center Controlled Networks for the amount of $1,124,267.  These funds equal approximately 100% of the funding for this event.  This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government. 

Online Registration

Registration is Closed
Closed: 5/3/2021 12:00 PM

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The WVPCA is the largest organized primary care network in the state.